According to a notice of warning, hackers have compromised the system of The Hartford insurance company and were able to put in a spywares which steal passwords on few of the company's network server. This was sent to almost three hundred employees, contractors, and only few customers. The insurance company claimed that it learned about the infection in late February and admitted that several servers of its system were hit, including Citrix servers, which is under employees use for remote access to IT systems. A copy of this letter published by The Hartford's letter was posted to its website of the Office of the New Hampshire Attorney General.
The spokeswomen of the company claimed that "It was a very small incident" and that the fortunately victims were only the company’s own employees. But it was also acknowledged that around 10 customers were also affected by this malware, which is reported of W32-Qakbot Trojan kind, she declared. This type of spyware ‘Qakbot’ was first discovered two years ago, and it functions after being planted, by spreading itself from one computer to the others within the network. According to the company necessary steps were taken to cover all of its tracks, as it attempted to record sensitive data while opening up back doors for the hackers, in order to breach the insurance company’s network.